SENSITIVITY AND NATURAL PRESERVATION
SUSTAINABILITY
In its clear defense of the environment and its firm commitment to sustainable development, Benalmádena Palace Spa demonstrates its environmental commitment and has quality certificates that confirm it.
Benalmádena Palace seeks to BUILD ITS CUSTOMER LOYALTY and the motivation of its employees with the least environmental impact. For us, the most important thing is to give each client happy memories, moments and EXPERIENCES that last over time and provoke the desire to return to the hotel and recommend it.
For the Benalmádena Palace staff the priority is:
GIVE IMMEDIATE RESPONSE to any client, at any time and in any situation. For this reason, the Benalmádena Palace management team will help achieve the best in each of its employees, stimulate a good work environment, achieve goals and promote continuous training.
HAVE THE BEST HUMAN TEAM possible, motivated and sharing the same goals.
Benalmádena Palace will work to BE RECOGNIZED FOR OFFERING SAFE, INTEGRAL AND QUALITY SERVICES IN EACH AND EVERY ONE OF ITS ACTIVITIES, SUCH AS ANIMATION, FACILITIES, CUSTOMER TREATMENT...
THE MISSION:
THE HAPPINESS OF THE CUSTOMER, the best vacation experience, the best possible value for your money, and the motivation of its employees with the least environmental impact.
VISION:
Benalmádena Palace seeks to be known as a LEADING organization for its capacity for innovation, quality and reliability of services, generating satisfaction in its clients, collaborators, suppliers and society - Benalmádena Palace will seek unlimited customer LOYALTY, REPETITION and WHAT US RECOMMEND, seeking to be the meeting point on the Costa del Sol, so it will “fight” to be able to have the necessary means to measure and improve its Quality and Environmental objectives, meeting the needs and expectations of customers.
VALUES:
Joint vision: We are an organization that integrates its efforts to achieve a common objective efficiently. We make our decisions based on everyone's ideas and considering their effects on others.
Transparency: We are an open and accessible organization that facilitates and shares information. We are committed to communicating our actions in a way that is understandable and faithful to reality.
Adaptation to changes: We are flexible, we facilitate changes and we know how to transform and evolve. We join the new social, technological and economic contexts.
Service orientation: We carry out our work to respond to the needs of our clients.
Entrepreneurship: We are proactive in detecting and taking advantage of opportunities. We are inspired by the best to be leaders in each field of action.
Coherence: We assume the mission, vision and values of the organization and we commit to them.
AMO HOTELS has an annual sustainability report.
SUSTAINABILITY REPORT
Anyone interested in obtaining a copy of the same can request it by emailing rrhh@benalmadenapalace.com .
Benalmádena Palace seeks to BUILD ITS CUSTOMER LOYALTY and the motivation of its employees with the least environmental impact. For us, the most important thing is to give each client happy memories, moments and EXPERIENCES that last over time and provoke the desire to return to the hotel and recommend it.
For the Benalmádena Palace staff the priority is:
GIVE IMMEDIATE RESPONSE to any client, at any time and in any situation. For this reason, the Benalmádena Palace management team will help achieve the best in each of its employees, stimulate a good work environment, achieve goals and promote continuous training.
HAVE THE BEST HUMAN TEAM possible, motivated and sharing the same goals.
Benalmádena Palace will work to BE RECOGNIZED FOR OFFERING SAFE, INTEGRAL AND QUALITY SERVICES IN EACH AND EVERY ONE OF ITS ACTIVITIES, SUCH AS ANIMATION, FACILITIES, CUSTOMER TREATMENT...
THE MISSION:
THE HAPPINESS OF THE CUSTOMER, the best vacation experience, the best possible value for your money, and the motivation of its employees with the least environmental impact.
VISION:
Benalmádena Palace seeks to be known as a LEADING organization for its capacity for innovation, quality and reliability of services, generating satisfaction in its clients, collaborators, suppliers and society - Benalmádena Palace will seek unlimited customer LOYALTY, REPETITION and WHAT US RECOMMEND, seeking to be the meeting point on the Costa del Sol, so it will “fight” to be able to have the necessary means to measure and improve its Quality and Environmental objectives, meeting the needs and expectations of customers.
VALUES:
Joint vision: We are an organization that integrates its efforts to achieve a common objective efficiently. We make our decisions based on everyone's ideas and considering their effects on others.
Transparency: We are an open and accessible organization that facilitates and shares information. We are committed to communicating our actions in a way that is understandable and faithful to reality.
Adaptation to changes: We are flexible, we facilitate changes and we know how to transform and evolve. We join the new social, technological and economic contexts.
Service orientation: We carry out our work to respond to the needs of our clients.
Entrepreneurship: We are proactive in detecting and taking advantage of opportunities. We are inspired by the best to be leaders in each field of action.
Coherence: We assume the mission, vision and values of the organization and we commit to them.
AMO HOTELS has an annual sustainability report.
SUSTAINABILITY REPORT
Anyone interested in obtaining a copy of the same can request it by emailing rrhh@benalmadenapalace.com .
