RESERVATIONS +34 951 56 83 08
Monday to Friday: 09:00 a.m. to 08:00 p.m.
Saturdays from: 10:00 a.m. to 7:00 p.m.
Sundays from: 11:00 a.m. to 7:00 p.m.
24H RECEPTION: +34 952 96 49 58
Hotel Spa Benalmádena Palace **** | Web Oficial | Benalmádena, Málaga
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SENSITIVITY AND NATURAL PRESERVATION
SUSTAINABILITY

In its evident defense of the environment and its firm commitment to sustainable development, Benalmádena Palace Spa shows its environmental commitment and has quality certificates that confirm this.

Benalmádena Palace seeks to LOYALIZE ITS CUSTOMERS and the motivation of its employees with the least environmental impact. For us the most important thing is to give / deliver to each client happy memories, moments and EXPERIENCES that last over time and provoke the desire to return to the hotel and recommend it.

For the staff of Benalmádena Palace the priority is:

GIVE IMMEDIATE RESPONSE to any client, at any time and in any situation. For this reason, the management team of Benalmádena Palace will help achieve the best of each of its employees, stimulate a good work environment, achieve goals and promote continuous training.

HAVE THE BEST HUMAN TEAM possible, motivated and who share the same goals.

Benalmádena Palace will work to achieve BEING RECOGNIZED FOR OFFERING SAFE, COMPREHENSIVE AND QUALITY SERVICES IN EACH AND EVERY ONE OF ITS ACTIVITIES, SUCH AS ANIMATION, FACILITIES, CUSTOMER TREATMENT ...

THE MISSION:

CUSTOMER HAPPINESS and motivation of its employees with the least environmental impact.

VISION:

Benalmádena Palace seeks to be known as a LEADING organization for its capacity for innovation, quality and reliability of services, generating satisfaction in its customers, collaborators, suppliers and society-Benalmádena Palace will seek unlimited customer LOYALTY, REPETITION and WHAT WE DO RECOMMEND, seeking to be the meeting point on the Costa del Sol, so it will "fight" to be able to have the necessary means to measure and improve both its Quality and Environmental objectives, meeting the needs and expectations of customers.

VALUES:

Joint vision: We are an organization that integrates its efforts to achieve a common goal efficiently. We make our decisions based on everyone's ideas and considering their effects on others.
Transparency: We are an open and accessible organization that facilitates and shares information. We are committed to communicating our actions in an understandable and faithful way to reality.
Adaptation to changes: We are flexible, we facilitate changes and we know how to transform and evolve. We join the new social, technological and economic contexts.
Service orientation: We carry out our work to respond to the needs of our clients.
Entrepreneurship: We are proactive in detecting and taking advantage of opportunities. We are inspired by the best to be references in each field of action.
Coherence: We assume the mission, vision and values of the organization and commit ourselves to them.

AMO HOTELS has an annual sustainability report.


2020 SUSTAINABILITY REPORT


The person interested in obtaining a copy of it can request it to the email rrhh@benalmadenapalace.com .

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