RESERVATIONS +34 951 56 83 08
Monday to Friday: 09:00 a.m. to 08:00 p.m.
Saturdays from: 10:00 a.m. to 7:00 p.m.
Sundays from: 11:00 a.m. to 7:00 p.m.
24H RECEPTION: +34 952 96 49 58
Hotel Spa Benalmádena Palace **** | Web Oficial | Benalmádena, Málaga
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SENSITIVITY AND NATURAL PRESERVATION
SUSTAINABILITY

In its manifest defense of the environment and its firm commitment to sustainable development, Benalmádena Palace Spa shows off its environmental commitment and has quality certificates that prove it.

Benalmádena Palace seeks to CREATE CUSTOMER LOYALTY and motivate its employees with the least environmental impact. For us, the most important thing is to give/deliver to each client happy memories, moments and EXPERIENCES that last over time and provoke the desire to return to the hotel and recommend it.

For the staff of Benalmádena Palace the priority is:

GIVE AN IMMEDIATE RESPONSE to any client, at any time and in any situation. For this reason, the Benalmádena Palace management team will help to get the best out of each of its employees, stimulate a good work environment, achieve goals and encourage continuous training.

HAVE THE BEST HUMAN TEAM possible, motivated and who share the same goals.

Benalmádena Palace will work to be RECOGNIZED FOR OFFERING SAFE, COMPREHENSIVE AND QUALITY SERVICES IN EACH AND EVERY ONE OF ITS ACTIVITIES, SUCH AS ENTERTAINMENT, FACILITIES, CUSTOMER TREATMENT…

THE MISSION:

THE HAPPINESS OF THE CUSTOMER and motivation of its employees with the least environmental impact.

VISION:

Benalmádena Palace seeks to be known as a LEADING organization for its capacity for innovation, quality and reliability of services, generating satisfaction in its clients, collaborators, suppliers and society-Benalmádena Palace will seek without limit the LOYALTY of the client, his REPETITION and THAT WE RECOMMEND, seeking to be the meeting point on the Costa del Sol, for which it will “fight” to be able to have the necessary means to measure and improve its Quality and Environmental objectives, covering the needs and expectations of customers.

VALUES:

Joint vision: We are an organization that integrates its efforts to achieve a common goal efficiently. We make our decisions according to everyone's ideas and considering their effects on others.
Transparency: We are an open and accessible organization that facilitates and shares information. We are committed to communicating our actions in an understandable way that is faithful to reality.
Adaptation to changes: We are flexible, we facilitate changes and we know how to transform and evolve. We incorporate ourselves into the new social, technological and economic contexts.
Service orientation: We carry out our work to respond to the needs of our customers.
Entrepreneurship: We are proactive in detecting and taking advantage of opportunities. We are inspired by the best to be benchmarks in each field of action.
Coherence: We assume the mission, vision and values of the organization and commit ourselves to them.

AMO HOTELS has an annual sustainability report.


SUSTAINABILITY REPORT 2022


The person interested in obtaining a copy of it can request it by emailing rrhh@benalmadenapalace.com .

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